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Returns Policy

Thank you for shopping with us. In the unfortunate event you need to return a product, please read our entire procedure so we can expedite your return. All returns must meet the following requirements.

  • Any item taken in for return must be brand new, factory sealed and unused.
  • There are no returns on any Paintballs, Special Order Items or Air Cylinders which have been stamped.
  • Returns must be received within 30 DAYS of placing your order.
  • Acceptance of product returns are at our discretion, due to the product type and reason for return.

If your item is eligible for return, please contact us by email immediately.

The return must be sent with a copy of invoice or receipt. If this does not occur, the return is deemed to be refused. Refunds for returns may include exchanging your existing item, receiving a refund back to your credit card or paypal account with a 25% restocking fee, or a full refund issued as an online store credit at our discretion. Unfortunately all shipping charges are non refundable. If an order has received free shipping, the shipping costs will be deducted before the store credit or refund is issued.

If you have received an incorrect or faulty item with your order, please notify us immediately so we can get your item corrected. Please make sure to include the shipping receipt in your package. Once the return is received and processed, a credit will be issued to your account for the shipping reimbursement.

Before returning product, contact should be made prior by email to request a shipping or postal address.

Note: Returns take between 3-5 business days for completion.

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