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Shipping Policy

This site uses a variety of reliable transport, postal or parcel delivery services. Most orders are shipped out within 24 - 48 hours upon placing an order. Under special circumstances, this time line may be increased due to special orders or inventory inconsistencies. Insurance is not offered as standard and must be requested and must be purchased at the time of checkout. The insurance is calculated in direct correlation of dollar amount of said order. Any damage or loss to packages that occur in route to customer destinations must be dealt with directly through the carrier. The carrier is the company which assumed responsibility upon pick up of a package from our facilities. We will help in assistance of resolution but is in no means held responsible. You must purchase shipping insurance for our customer support to file a claim with the shipping company. All transit times are based off carriers estimated delivery schedules. In cases such as extreme weather, holidays, and other unforeseen reasons, normal transit times may be affected. In the unfortunate case of these circumstances, the carrier nor this site can be held responsible and thus cannot offer any type of compensation.

International Orders

All International orders should be conducted by email first to establish correct and efficient shipping, payment and documentation requirements.

In-Store Pickup

All orders placed with the "In-Store Pickup" shipping method can be picked up at our physical location. Please acknowledge at time of order that you wish to pick-up and arrangements and details for this service will be made available.

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